Let's wrap up everything covered in the previous part of the article to see if natural language search is a must for your business. Chatbots
and voice search can't function without natural language processing because people perceive them as communication partners and tend to use conversational language. But even if you use a chatbot or a voice search, you do not need to worry about natural language processing because it should be the concern of the developers of these apps.
As for ecommerce site search, users tend to follow different patterns: search for products using the keywords and then narrow down their search results with the filters
. For example, customers will hardly enter a query "sneakers under 100$". They will likely search for "sneakers" and then use filters to narrow down search results to sneakers for less than 100$.
To sum up, it is quite possible that your ecommerce store does not need a natural language search engine at the moment. Maybe the trends will change in the future, but now it is hard to predict it.