What will happen to my active monthly subscription?
Your store with an active monthly subscription will go into trial mode until the end of your billing cycle, but don't worry: you'll keep access to all your features. Once your current montly subscription expires, you'll need to subscribe again at the new rate.
What if I already have an active annual subscription?
It will go into trial mode, but there is no need to take any action right now: you'll keep access to all your features and settings. However, once your current subscription expires, you’ll need to subscribe again at the new rate.
Will my lifetime Appsumo deal still work?
Your Appsumo deal is solid and the new pricing model won't affect it, rest assured. You won't need to buy any additional sumo-codes: you'll still have access to all your current features. Upcoming price changes will only affect monthly and annual subscription-based stores.
What counts as a product when calculating the catalog size (choosing a plan)?
We count active products (not product variants) that have the Active status in your online store
What if the number of products in my store exceeds the plan limit?
No worries, the system checks the number of indexed products in your store regularly, and if it exceeds the limit, you will get notifications via email and in the app itself.
How can I purchase a subscription to your app?
The subscription can be purchased from within the app. To subscribe, you just need to click the Upgrade button in the Searchanise control panel, and choose the plan you would like to subscribe to. Then select the payment method and follow further instructions.
Where can I find out more about new planned product features?
On our public roadmap page, we will naturally keep it updated with new features.